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Terms of Service – Weoliv
Welcome to Weoliv. By accessing our website and purchasing our products, you agree to the following terms and conditions. These Terms, along with our Privacy Policy, govern your use of our website and services.
Products & Services
- Weoliv offers new, high-quality nutrition and supplement products only
- All product listings are subject to availability
- We strive to maintain accurate product descriptions and pricing at all times
Pricing & Taxes
- All prices displayed on the website are subject to applicable GST (Goods and Services Tax)
- Final tax is calculated at checkout based on your delivery location
Orders & Processing
- Once you place an order, you will receive an order confirmation via email/WhatsApp
- A second notification will be sent once your order is dispatched
- Most products are in stock and processed quickly; however, certain items may require additional time
For pre-orders (if applicable):
- Expected dispatch timelines will be communicated clearly before purchase
Payments & Security
- Weoliv uses secure payment gateways (such as Shopify/Gokwik integration)
- All transactions are encrypted and processed securely
- You do not need a separate account with the payment provider to complete your purchase
Order Cancellation
- Cancellation requests must be made before the order is shipped
- Once dispatched, orders cannot be cancelled
To request a cancellation:
📧 Email: marketing@weoliv.com
(Please include your Order ID)
We will make reasonable efforts to process your request, but cancellation cannot be guaranteed once processing has begun.
Returns & Replacements
- All products are shipped in new and quality-checked condition
- Replacements are provided only for:
- Damaged products
- Defective items
- Incorrect deliveries
👉 Please refer to our Return & Refund Policy for detailed guidelines.
Communication & Consent
By providing your contact details (mobile number, email), you agree to receive communications from Weoliv, including:
- Order confirmations and payment updates
- Shipping and delivery notifications
- Customer support messages
- Service alerts and important updates
- Promotional offers and marketing messages
📌 Communication channels may include:
- SMS
Message frequency may vary. Standard charges may apply as per your telecom provider.
👉 You can opt out of promotional messages anytime by:
- Using the unsubscribe option
- Or contacting us at marketing@weoliv.com
Note: Transactional messages related to your orders will still be sent.
Limitation of Liability
Weoliv strives to ensure a smooth and reliable experience. However, we are not liable for:
- Delays caused by logistics partners or unforeseen circumstances
- Indirect or incidental damages arising from the use of our products or services
Updates to Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
For any questions regarding these Terms:
📧 Email: marketing@weoliv.com
📍 Location: Agra, Uttar Pradesh, India
Our Commitment
At Weoliv, we combine science, transparency, and reliability to deliver a seamless experience, from order to outcome.